City Ranked — Privacy Policy

Last Updated: July 16th, 2026   |   Originally Effective: 03-22-2019

This privacy policy sets out how City Ranked (“we,” “us,” or “our”) collects, uses, and protects information when you use this website or our services.

City Ranked is committed to protecting your privacy. If we ask you to provide information by which you can be identified, it will only be used in accordance with this policy.

We may update this policy from time to time. Material changes will be reflected in the “Last Updated” date above, and where required by law, we will provide additional notice.

Information We Collect

• Name and job title.
• Contact information including email address.
• Demographic information such as postcode, preferences and interests.
• Other information relevant to customer surveys and/or offers.
• Information generated through your interactions with AI-powered tools on our website (see “Artificial Intelligence and Automated Processing” below).

How We Use Your Information

We use this information to understand your needs and provide better service, including:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Artificial Intelligence and Automated Processing

City Ranked uses AI-powered tools to help deliver and improve our services. This includes:

• Chatbots or virtual assistants used on our website or in client communications
• AI-assisted ad targeting and campaign optimization
• AI tools used in content creation, SEO analysis, or reporting
• Analytics tools that use machine learning to interpret website traffic or user behavior

Third-Party AI Providers

When we use third-party AI providers (such as OpenAI, Google, or similar services) to process your information, we share only what is necessary to perform that specific service. We do not use your personal information to train third-party AI models without your consent.

Automated Decision-Making

We do not use AI to make decisions that produce legal or similarly significant effects about you (for example, decisions about credit, employment, or eligibility for services) without human involvement.

Your Rights Regarding AI Processing

You may request:

• Confirmation of whether a specific interaction (e.g., a chatbot conversation) involved AI
• That your information not be used to train AI models
• Human review of any automated decision that materially affects you

To exercise these rights, contact us at agency@cityranked.com.

Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete it or render it anonymous.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Data Breach Notification

If a breach of security occurs that compromises your personal information, we will notify affected individuals and relevant authorities as required by applicable law.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at agency@cityranked.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

Your Privacy Rights

Depending on your location, you may have the right to:

• Know what personal information we collect, use, and disclose
• Access a copy of your personal information
• Correct inaccurate personal information
• Delete personal information we hold about you
• Opt out of the sale or sharing of personal information, including for targeted advertising
• Data portability, where technically feasible
• Object to certain processing of your personal information

We will not discriminate against you for exercising any of these rights. To make a request, contact agency@cityranked.com. We may need to verify your identity before completing your request.

California Residents (CCPA/CPRA)

If you are a California resident, you have the rights described above under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including the right to opt out of the sale or sharing of personal information and the right to limit use of sensitive personal information.

We honor Global Privacy Control (GPC) signals as a valid method of submitting an opt-out request for browsers that support it.

European Economic Area, UK, and Swiss Residents (GDPR)

If you are located in the EEA, UK, or Switzerland, we process your personal information on the basis of your consent, our legitimate interests, or as necessary to perform a contract with you. You have the right to lodge a complaint with your local data protection authority. To exercise your data subject rights, contact agency@cityranked.com.

Third-Party Service Providers

We work with service providers who may process personal information on our behalf, including:

• Website analytics providers
• Email and SMS/MMS messaging platforms
• Advertising and ad-targeting platforms
• AI tools used for chat, content, or campaign support (see “Artificial Intelligence and Automated Processing” above)

These providers are permitted to use your information only as necessary to provide their services to us.

Children’s Privacy

Our website and services are not directed to children under 13 (or under 16 where required by applicable law), and we do not knowingly collect personal information from children. If we learn we have collected information from a child without appropriate consent, we will delete it.

Marketing communications preferences for Email and/or SMS/MMS Messaging

When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include: responses to your requested inquiries, appointment reminders, limited-time offers, coupons, or other information regarding your services with City Ranked.

You can opt-out of this service at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we may send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START” or “JOIN” and we will start sending SMS messages to you again.

Wireless carriers are not liable for delayed or undelivered messages.

Message and data rates may apply depending on your wireless plan for any messages sent to you from us and to us from you. The number of messages we send to you on a monthly basis will be extremely limited, unless you specifically request SMS messaging from us directly or by using our website to request information.

If you have any questions about your text plan or data plan, please contact your wireless provider.

Contact Us

City Ranked – Digital Marketing Agency in Vancouver WA

(360) 433-9870

17800 SE Mill Plain Blvd #190, Vancouver, WA 98683

agency@cityranked.com