(360) 433-9870
Your next customer reaches out at 10:00 pm.
Skout is already answering.
Skout’s agentic AI is your front desk that never closes. It engages every prospect across web chat, SMS, social, and voice the moment they reach out, holds a real conversation to qualify them, and builds a complete lead record for your CRM. Conversational and voice. Always on. No Customer Service Rep required.
Responds in under 30 seconds Conversational and voice Every channel, around the clock
SPEED TO LEAD
The first to respond usually wins. A human cannot be first at 11pm on a Sunday.
A homeowner with a burst pipe or a wasp nest is not in a patient, leave-a-voicemail mindset. They search, they reach out, and they go with whoever answers first. The window is measured in minutes, not hours. Your team is asleep, out on a route, or already on another call, and every contact that waits is a lead you already paid for, handed to whoever picked up faster.
WIDELY CITED INDUSTRY RESEARCH ON SPEED TO LEAD
of buyers choose the company that responds to them first
lift in conversion when a lead is answered within the first minute
of prospects research online before they ever call a provider
Skout closes that window. It answers every contact in under 30 seconds, day or night, so the fastest responder in your market is you, even while the lights are off.
LIVE CONVERSATION DEMO
Watch an inquiry become a sales-ready MQL.
A prospect reaches out. Skout holds a natural conversation, qualifies the lead, captures every data point, and presses a complete contact card into your CRM. No CSR required, and no lead left waiting.
- ▸ Full Nameawaiting data
- ▸ Phone Numberawaiting data
- ▸ Service Addressawaiting data
- ▸ Pest Issueawaiting data
- ▸ Intent Confirmedawaiting data
Illustrative Skout conversation. Loops automatically.
FULLY AUTONOMOUS AI AGENTS, BUILT BY CITY RANKED
A full team of conversational and voice AI agents, working 24/7 so you never miss another job.
City Ranked builds and trains a team of AI agents that answers every call, chat, and message the moment it arrives, nights, weekends, and holidays included. A Primary Orchestrator reads intent in real time and routes each conversation to the specialist agent built to handle it. They qualify, quote, and book the job without human intervention, then hand your team a complete, ready-to-work record. When a situation is truly complex or sensitive, a real person steps in.
- Takes a message and hopes the prospect waits for a callback
- Cannot quote, schedule, or book the job
- Charges you per call, whether it converts or not
- By Monday, the lead has often already hired someone else
- Answer instantly, by chat and by phone, in under 30 seconds
- Qualify, quote, and schedule the job on the spot
- Press a complete, ready-to-work record into your CRM
- Work nights, weekends, and holidays, with no per-call fee
The primary agent. It reads the intent of every incoming message and routes it to the specialist built to handle it.
Customer Service Agent
Service & Support
Answers support and account questions, sends payment links, and routes anything that needs a person.
Retention Agent
Complaints & Cancellations
Works complaints and cancellation requests against your warranty and guarantee knowledge to save recurring revenue.
New Account Sales
Lead Gen & New Sales
Qualifies new prospects, quotes pricing, verifies the service area, and locks a schedule, then hands off a summary.
General Agent
Non-Essential Inquiries
Filters employment, vendor, and administrative messages and summarizes them for the right department.
Internal Worker Agent
Documentation & Routing
Documents every interaction, assigns tasks, and decides whether a case needs a human or a simple internal message.
Message or immediate?
For highly complex or sensitive situations, a real person on your team takes over.
Routes a clean, summarized message to the right department, exactly as defined by your knowledge base.
CONVERSATIONAL AND VOICE
Your customers type. Your customers call. Skout meets them either way.
Skout’s agents hold a real conversation in whatever format the prospect prefers, on whatever channel they arrive through. No app to download. No portal to log into. No waiting until Monday morning.
When they type
Web chat, SMS, and social DMs. The agent answers in under 30 seconds, qualifies in plain language, and keeps the thread moving until the prospect is booked.
When they call
The Skout IVR classifies intent from the first ring. The Voice Intelligence Layer, in beta now, builds the lead record from the call itself, so phone prospects are captured as cleanly as anyone who typed.
Built to take the friction out, for your customers and your team.
No new software
Your team keeps the CRM and the workflow they already know. Qualified leads simply appear, assigned and ready to work.
A confirmation call, not a cold call
By the time someone on your team follows up, the prospect is already qualified, quoted, and scheduled. That changes the close rate.
Always on
Under 30 seconds, day or night, with no call-volume cap and no CSR schedule to manage. Your front desk never closes.
THE OUTCOME
A front desk that never closes, capturing the leads your old one let slip.
The advertising does not change. The lead volume does not change. What changes is how many of those contacts get answered, qualified, and documented, instead of going to voicemail or to a competitor who picked up first.
response on every channel, day or night
MQL accuracy in beta testing
coverage, with no call-volume cap
leads lost to a closed office
LEAD-TO-MQL CAPTURE RATE
of inbound contacts reached the CRM
captured once the system is live
with the Voice Intelligence Layer, in beta now
Documented across a two-year beta test, over $7M in ad spend, with two PCT Top 50 operators, without increasing ad spend.
Every contact the agents recover is revenue you already paid to generate.
See what your front desk is letting slip.
The Revenue Recovery Audit is a no-commitment look at how many contacts your advertising produces, how many your team actually answers and documents, and what the gap costs you every month. If we cannot find at least 15% in hidden lead value, the audit is on us.
45 minutes. No pitch deck. No commitment.